To improve operations, our clients need more
than good service. They need information.
  BroadTech provides them with a full line of
e-solutions. We are experts at capturing data.
     
  E-Services  
  At BroadTech, we feel that providing you with the right information is just as important as repairing and warehousing product. To simplify the complex process of tracking orders and shipments, we offer customized, integrated solutions using EDI through a VPN for efficient and secure transfer of critical information. We have our own secure servers that you can access to initiate RMAs, check order status, monitor current inventory and run customized reports. We provide you with on-demand access to your information 24/7.  
     
 
  At BroadTech we provide you with:
  • automatic or event driven email notification
  • complete access to the BroadTech Web-Portal
  • advanced shipping notification (ASN)
  • RMA programs
  With the BroadTech Web-Portal you can:
  • monitor processes and inventory
  • access status in real time
  • submit RMAs to monitor all shipments
  • submit ASM by ESNs
  • submit purchase orders on-line to validate in-bound product receipts
  • receive validation reports that compare submitted ASN data with received data
  • receive e-mail notifications throughout the process